Shipping policy

Thank you for choosing MLS Kit Store. We are committed to delivering your MLS gear to you efficiently. Please review our shipping details below.

Processing Time:
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

Shipping Methods & Delivery Timeframes:

• We offer standard international shipping to most countries.

• Standard Shipping: Delivery typically takes 7-20 business days, depending on the destination and local customs processing.

• Please note that these are estimates, not guarantees. Delivery times may vary due to factors beyond our control, such as customs delays, weather, or carrier issues.

Shipping Costs:

• Enjoy FREE Standard Shipping on orders over $35.

• For orders under $35, a flat rate shipping fee of $5 applies.

• Shipping costs are displayed clearly at checkout before you finalize your purchase.

Shipping Destinations & Address Accuracy:

• We ship globally. Please ensure your shipping address is complete and accurate at checkout.

• We are not responsible for delays, additional fees, or lost packages resulting from an incorrect or incomplete address provided by the customer.

Order Tracking:
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey.

Lost or Damaged Packages:
In the rare event your package is lost in transit or arrives damaged, please contact our customer service team at [email protected] within 30 days of the estimated delivery date. We will work with the carrier to investigate and assist you.

Returns & Exchanges:
For information on returns or exchanges (including who bears return shipping costs), please refer to our Refund Policy.

Contact Us:
For any shipping-related questions, please email us at: [email protected].